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Terms & Conditions

Terms and Conditions



This website is governed by these Terms and Conditions. Purchasing goods from this website indicates that you have read, understood and accepted these Terms and Conditions.

We reserve the right to revise these Terms and Conditions at any time by updating this page. Each time you purchase goods from this website you should ensure that you understand and accept the current Terms and Conditions. These Terms and Conditions apply from 1st May 2012.



The prices payable for the goods that you order and delivery of those goods are as stated on this website at the time you place your order (subject to any errors). All prices stated on this website are inclusive of VAT. Please note that it may not be possible for us to deliver to some locations, or within specific timeframes



Telephone orders for Website products will be accepted during normal office hours – these orders will be categorised as 'online' orders.  The Customer will receive an order confirmation by email which should be checked on receipt. The responsibility lies with the Customer to inform the Company of any errors or amendments necessary before the goods are packed for delivery.  The Company will not accept any responsibility for errors or omissions after the order has been placed. 



The Company will not accept any liability for any additional costs incurred by the customer for delayed or faulty products due to problems beyond our control.  The Company will do everything possible to resolve any disputes for the customer.



Please see our delivery page for full details.

You will become the legal owner of the goods you have ordered when payment for the goods has been debited from your account and when they have been delivered to you. The goods will be held at your own risk from the point of delivery. We will not be liable for their loss, damage or destruction after they have been delivered to you.

You should check the goods delivered for accuracy as soon as possible.  Shortages and damages should be reported to the Company within 7 days or within a reasonable time.



The Company has taken reasonable care to accurately and fairly describe goods on the Website.  Dimensions, capacities, weights etc of goods are described as accurately as possible, but are approximate only and may vary. 

Photographs of products on the Website are a representation only of the product and may not be the exact same style, finish or size of the product selected by the customer in the drop down selection boxes.  Where several different variations are available, the photograph of the product may not change to reflect the variation selected by the customer in the drop down selection boxes.

Goods on the Website are all subject to availability and customers will be informed within a reasonable timescale if the product is not available.  An alternative product may be offered which is of equal or higher value than the original product ordered by the customer.   No liability will be accepted for delays/additional costs to the customer caused by goods being out of stock.



Payment may be made by the methods stated on this website. The debit, credit and charge cards accepted by us are those listed on this website on the date on which the order is made

We will authorise the payment for the goods the customer has ordered when the goods are dispatched to the delivery address on the order. 

If the original card payment is declined then any subsequent payment for the same order will be processed immediately.  Goods will NOT be dispatched without prior authorised payment.



The company reserves the right to suspend, delay or cancel the contract or any part thereof where the company is prevented or hindered from performing the same due to any cause beyond its reasonable control and the company shall not be liable for any failure or delay in the performance of its obligations or for the suspension or cancellation of the contract.



Under the Consumer Protection (Distance Selling) Regulations 2000, the customer has the right to cancel the contract with the Company at any time up to the end of 7 working days after the customer receives the goods.  To exercise your right of cancellation you must give written notice to the Company by email, fax or letter giving details of your order reference and the reason for your cancellation.  Notification by phone is not sufficient.



Please see our returns page for full details



Should you need to write to us notifying us with any comments, complaints or notices, they should be addressed to our correspondence address:

Pure Home Designs

Rugeley Self Storage

Wheelhouse Road

Towers Business Park



WS15 1UZ




Nothing in these Terms and Conditions will reduce your statutory rights relating to faulty or mis-described goods.  For further information about your statutory rights, contact your local authority Trading Standards Department, Consumer Direct or your local Citizens Advice Bureau.



The Company only accepts orders and sells its goods subject to these Terms and Conditions which are governed by English Law. The parties acknowledge and accept the non-exclusive jurisdiction of the English Courts.

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Pure Home Designs have brought together a fashionable collection of products to help transform your home. Our range of designer door handles bring together both lever handles on rose and more traditional handles on plate in contemporary chrome, satin chrome and stainless steel finishes. Our aim is then to provide our customers with everything else they need to decorate their home, in matching finishes, including curtain poles and finials, light switches and electrical sockets. We only supply quality brands from proven manufacturers.

To complete the look we also offer a comprehensive range of soft fumishings and home fragrances. Quality cushions in designer fabrics and branded home fragrance in both candles, fragrance lamps and diffusers. Modern or Traditional and whatever the budget, Let Pure design your home!